Your pet’s picture is beautifully transformed into a three dimensional memorial. You may add ashes to the piece using our proprietary patented process. If you choose to add ashes to the piece, place your order indicating that you would like to include ashes. Upon receiving your order, Forever in Crystal will mail you our easy-to-use Ashes Collection Packet and instructions for sending the ashes. Additionally, you may have something engraved on the piece to remember your four-legged loved one. The digital picture that you upload can be in any file format and file size.